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This is a living project. Findings and recommendations will change as new evidence and community input are added.

1 Resident Question

1 Real Dublin Property Tested

X Business Owners Heard From

X Regulations Reviewed

X Agencies Involved

X Potential Reforms Identified

08/24 — Project launched

08/24 — Initial regulatory research completed

08/24 — Village Parkway test case selected

08/XX — City response received

08/XX — Business-owner interviews added

08/XX — Preliminary recommendations published

To Be Delivered: A step-by-step Open-a-Business-in-Dublin map, identified friction points, City vs. outside requirements, and specific streamlining recommendations.

Small Business Friction Audit

Status: 🔎 Investigation in Progress: Research & Verification


Current phase: Testing the business-opening process


Started August 24, 2026 • Last updated August 24, 2026


The question

What actually makes opening, remodeling or expanding a small business in Dublin difficult and which parts can Dublin realistically improve?

How this started

This project began with a resident commenting that Dublin should look at regulations affecting businesses rather than relying on subsidies to keep struggling businesses open. Rather than assuming that assessment was right or wrong, I decided to test it.

What I'm doing

I'm tracing what it would actually take to open a small independent bakery/café in Dublin, from choosing a storefront to opening the doors. That means looking at zoning, Planning, Building, Fire, County Health, water and sewer, signage, business licensing, costs and review times and, importantly, identifying which requirements Dublin actually controls.

Real-world test #1: Village Parkway

I selected an actual Village Parkway commercial property and began asking what would happen if a small independent bakery wanted to open there. That test has already raised several questions about what an entrepreneur can know before signing a lease, which approvals can happen simultaneously, what infrastructure already exists in a storefront, and how accurately someone can estimate the cost and timeline of opening.

What I've learned so far

✅ Dublin has already removed some barriers in the Downtown Dublin area, including minimum parking requirements.

🔎 Some business requirements are controlled by Dublin.

🔎 Others come from Alameda County, DSRSD, California or federal requirements.

⚠️ A major issue may not simply be the number of regulations. It may be how difficult it is for a prospective business owner to know the complete cost, process and timeline before signing a lease.


Ideas I'm testing

Know Before You Lease

Could Dublin give prospective businesses a clearer pre-lease roadmap of permits, agencies, likely costs and requirements?

Business-Ready Spaces

Could available commercial properties identify whether they're already equipped for restaurant, café, retail or office uses?

One Coordinated Business Path

Can reviews involving multiple agencies be better coordinated or conducted concurrently?

Simpler Temporary Signage

Are Dublin's temporary banner requirements still accomplishing enough to justify the process imposed on small businesses?

Important: These are not proposals yet.

They're ideas being tested. I'll recommend changes only after determining what the evidence supports, what Dublin actually controls and what the tradeoffs would be.


What happens next

1. Ask Dublin staff to walk through the hypothetical bakery.

2. Hear from businesses that have actually opened or remodeled here.

3. Verify the biggest friction points.

4. Determine what Dublin can change.

5. Publish the findings.

6. Bring potential solutions back to residents for feedback.


Have you opened a business in Dublin?

If you've opened, remodeled, expanded or attempted to open a business here, leave a comment below. What worked well? What surprised you? What took too long? What cost more than expected? And if you could change one thing about the process, what would it be?

  • Listen
  • Research
  • Test
  • Verify
  • Develop Options

Poll Question: What should Dublin prioritize most over the next few years?

"reduce regulations, especially as pertains to business, giving money as city of dublin did Nov 2021, tens of thousands to business, just prolongs the inevitable closures."

Avatar
George
West Dubin, 08/22/26

Follow up question: George, I’d like to understand this better. Which regulations do you think are making it hardest for businesses to open or survive in Dublin? And would you eliminate business subsidies altogether, or only use them under specific circumstances?

"Kiran, the city can't do much with some regulation , as they are at the state/federal level ie NFPA 13, build codes,, ada etc. reduce remodel upgrade requirements, allow signs, even banners, Absolutely eliminate subsidies, (pay back for political support) again from the feds, however maybe city could refuse"

Avatar
George
West Dubin, 08/24/26

Poll Question: What do you think Dublin needs more of?

"A high quality bakery like One House in Benicia or Benoit in Danville"

Avatar
Luciana
Pleasanton, 08/22/26
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Initial research ✓ • Real storefront test ✓ • City inquiry ⏳ • Business interviews ⏳

Step 1: Our test business


 I want to actually simulate opening a business in Dublin.

A bakery would be perfect because Luciana asked for one, and restaurants/food businesses are showing up repeatedly in the polls.



Let's use a hypothetical independent bakery + café in an existing Dublin retail storefront. That's useful because residents specifically mentioned wanting a high-quality bakery, while restaurants repeatedly appeared in the polling.


“I'm considering opening an approximately 1,500–2,500 sq. ft. independent bakery/café in Dublin. What currently available spaces would the City recommend, and what would I need to do to open?”



  • For the first run, I would not choose a random listing from a commercial real-estate website yet. Dublin's own Opportunity Sites page says the most current available-space information should be obtained through its Economic Development Office.
  • Dublin itself tells prospective businesses to verify zoning and parking before making a financial commitmentnot to sign a lease until they have zoning clearance or permit approval, and warns that older buildings can require significant accessibility, fire sprinkler, or HVAC upgrades.
  • There are also multiple processes that can stack together. Dublin's current entitlement guide says typical staff-level planning review is around 1–2 weeks; tenant-improvement permits anticipate 15 business days for first review and 10 for second review; permanent sign permits have separate review timelines, and the tenant-improvement permit must be issued before the sign permit is approved.
  • George's banner example: Businesses need zoning clearance for temporary promotional banners. They're generally limited to 21 consecutive days followed by at least 42 days before another clearance can be obtained.
  • At the same time, we need to be fair to the City. Dublin already has a free Business Concierge Program specifically designed to coordinate Economic Development, Community Development, Fire and Public Works for businesses. And the City offers multiple business incentives, including façade grants, small-business assistance, fee deferrals and certain tax-reimbursement programs. Dublin says it has the lowest business-license fee in the Tri-Valley, has no payroll or utility-user tax, provides site-selection/business assistance, and its adopted Economic Development Strategy explicitly includes Retail Vitality and Small Business Support as goals.

“Does Dublin's system work as well for a small business owner as it looks like it should on paper? If Dublin is actively trying to support small businesses, where does the experience of opening one still become unnecessarily difficult?


Findings So Far


Stage

What we'll measure

Find storefront

How easy is it to identify viable vacancies?

Zoning

Is a bakery/café permitted?

Pre-lease review

Can the owner know requirements before committing?

Planning

Applications, fees, staff review

Building

Tenant improvements and review time

Fire/accessibility

What's locally discretionary vs legally required?

Health

County requirements

Signage

Permanent sign + temporary banner rules

Business license

Cost and process

Inspections

How many agencies/visits?

Opening

Total days + City fees + outside costs

Who Controls What?

Who controls it?

Stage 

Known cost/time

Dublin

Site selection;

Confirm zoning, permitted use and sufficient parking before committing to site

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Zoning approval;

General zoning clearance if applicable

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Use permit;

May require Minor Use Permit or CUP depending on site/use characteristics

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Building permit;

Required for most alterations, plumbing, electrical, HVAC, etc.

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Exterior changes;

Site Development Review or waiver may be required

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Permanent sign;

Planning zoning clearance; some signs also require building permit

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Opening banner;

Temporary banner zoning clearance

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Business license;

Required before operating



SS City explicitly recommends doing this before signing a lease.

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ZA $132 effective July 1, 2026

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UP Site dependent. City recommends a pre-application meeting first.

--------------------BP Cost depends on project valuation/scope.

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EC SDR waiver $691; full SDR may be time-and-materials.

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PS Single-sign SDR listed at $531 where applicable.

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OB $176 per banner; maximum 21 consecutive days, then 42 days off.

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BL New license $111 + $4 state CASp fee; commercial applications can take 2 to 4 weeks and Building/Fire approvals can extend that.

Alameda County

Food-facility plan reviewHealth Department must approve food-service alterations

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Food permit; Operating permit for bakery/food facility

FFPR Bakery under 2,000 sq. ft. plan check: $1,045.50.

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FP Bakery under 2,000 sq. ft.: $802 in the current County fee schedule.

DSRSD 

Water/sewer review; DSRSD approval required BEFORE City building permit issuance

W/SR Commercial unit improvement review listed at $3,311 water + $3,757 sewer, where applicable.


California State (also Fire/City Standards)

Fire systems;

Sprinklers, alarms, hood/duct systems if triggered

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Tenant improvement plans;

Commercial plans, accessibility, plumbing, mechanical, electrical, Title 24, etc



Fire-system first review generally 10 working days, resubmittal 5 days.

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TIP Licensed design professional generally required.

Multiple Agencies

Final inspections; Building, Fire, Health and possibly utilities

Depends on work performed

Village Parkway bakery/café test

Ideas Being Tested

Know Before You Lease

Could Dublin give prospective tenants a clearer picture of permits, agencies, costs and requirements before they sign a commercial lease?

Business-Ready Spaces

Could Dublin make it easier to determine which vacant spaces are already suitable for restaurants, cafés, retail or offices?

Coordinated Review

Can City and outside-agency reviews happen concurrently instead of businesses navigating them one after another?

Sign Reform

Are temporary signage rules appropriately balancing business visibility and community appearance?

Survey

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Are you a:

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What did you do?

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Where did you encounter difficulty?

*

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Image description

Screenshot of City Inquiry by Kiran, Candidate for Mayor of Dublin

Small Business Friction Audit: Case Study #1

6891–6893 Village Parkway


A current LoopNet listing, crawled within the last week, markets 1,500 to 13,500 square feet as available now at $36/sq. ft./year, triple net, and specifically advertises a back patio as suitable for café or bar use. The property is in the Downtown Dublin Specific Plan area. For our hypothetical bakery/café, let's take the smallest advertised unit:1,500 sq. ft. × $36 = $54,000/year base rent or roughly: $4,500/month base rent. And because it's a triple net lease, that $4,500 does not include all property expenses, utilities, building services, taxes/insurance/CAM charges negotiated through the lease. 


Before the bakery has hired anyone, bought an oven, remodeled anything, or sold a croissant, it could already be committing to at least $54,000 a year in base rent.

But this location has a major advantage

This parcel is in Dublin's Village Parkway District, inside the Downtown Dublin Specific Plan. Historical City records identify 6891 Village Parkway as a roughly one-acre parcel with a building dating to about 1970. The marketing materials identify dining and entertainment among the uses contemplated for the Village Parkway District. Even more importantly, Dublin eliminated minimum parking requirements throughout the Downtown Dublin Specific Plan area in 2024. 

That's a real example of Dublin already removing friction.

Normally, converting retail space into a café could trigger a nasty question:

“Do we have enough parking for the new use?” At this downtown site, Dublin has already substantially removed that obstacle. That's something we should give the City credit for.


Our first scorecard

Available space✅ Real 1,500 SF option currently marketed

Base rent⚠️ ~$4,500/month + NNN expenses

Restaurant/café concept✅ Zoning district appears favorable

Parking🟢 Major friction already removed by Dublin

Exact use approval🟡 Needs confirmation

Existing food infrastructure🔴 Unknown before lease

Building review🟡 ~15 business days first review

Interagency sequencing🔴 Needs investigation

DSRSD🔴 Potentially significant cost

Sign/banner🟡 Fast approval, but restrictive rules

Total opening cost❓ Cannot responsibly calculate yet

Reliable total opening timeline❓ Cannot responsibly calculate yet


And every obstacle gets one of three labels:

🔵 Dublin can change it

🟡 Dublin can potentially streamline it

⚪ State/federal/county requirement



What Dublin already does well

What we're investigating

Real World Test: Village Parkway Bakery

Permits & Approvals

Costs & Fees

Who Actually Controls This?

Potential Reforms

Sources & Documents

First interesting policy question


There's also a bigger issue hiding underneath George's subsidy complaint.



Dublin currently advertises incentives including a sales-tax reimbursement program for businesses generating more than $10 million in taxable sales, potentially reimbursing part of the City's sales-tax revenue to offset improvements. 

So later in this project we can ask:

Does Dublin's economic-development system work equally well for a person trying to open one 1,800-square-foot bakery as it does for a major retailer considering Dublin?

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